Sunday, 12 October 2014

Google Adwords Phone Tracking Feature Allows Advertisers Track Call Generation

By Bilal Hamdan


Walmart has just launched its innovative Savings Catcher, a killer app that is possibly the very best thing to come to the world of retail in recent years. The app takes an old-fashioned philosophy and adds a new high tech twist to it. Walmart's best charge guarantee is not exactly revolutionary. The "lowest charges, anytime" mantra has been a part of Walmart's core philosophy since the 60s, and the idea that purchasers are price conscious has been around for as long as money has existed.



To use the system, advertisers simply add some code to their sites. The code will generate a particular Google phone number that will be shown for up to 90 days, and will redirect to the business's official phone number. This means that Google is able to track not merely users who take advantage of the click-to-call facility of their phone, but additionally those who write the number down and call it manually.

It achieves this by offering a specific Google forwarding number, instead of the regular number for the firm. Whenever a user clicks on an ad, Google will dynamically create a phone number which can be traced back to the ad, page, and keyword that led the user to the website. This number can be displayed for up to 90 days, and is applied in reports to determine what generated the call.

Walmart will make use of the information they collect from the app - such as region data, the things that the customer buys, and how often they shop, to provide users with targeted discounts and unique offers. In addition, purchasers may make use of the app to compare charges, check stock levels at their nearby outlets, and even refil prescriptions. This app is like a low-friction benefits program, but with so many additional facilities that the value proposition is a lot simpler to sell.

These are the only countries that have Google forwarding facilities provided at this time. If the Google forwarding facility rolls out in other countries then it is most likely that the call tracking facility will also be made usable in those territories.

Google has lately introduced a new option to AdWords that will permit webmasters to track call conversions on their web pages. The option will reveal which keywords are driving calls, and permit webmasters to track not just how many calls they are getting, but also which stage in the sales funnel the calls are getting from, and which keywords are inspiring purchasers to pick up the phone.




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