Tuesday, 19 May 2015

What Does Marketing Automation Systems Entails

By Tammie Caldwell


Marketing automation includes technology and software platforms made to assist marketing departments their organizations be effective in marketing their products on multiple online channels. Such platforms include social media, websites, and email. These platforms automate some repetitive tasks performed online. A command is fed on the software to repetitive do the assigned task rather than have someone do the task every time an action is needed online. This sums up the fact the Marketing Automation systems are very vital.

The marketing department and other marketing employees just specify the criteria the kind of outcome that they want for certain processes and tasks. The software interprets them, stores them, and executes the task as instructed. This reduces human error and increases efficiency. Nowadays Marketing automations includes analytical tools to anise some factors in that touch on the expected result. Most of these platforms are hosted on cloud and thus there no need for the client to install any software.

There are three distinct categories of the common Marketing Automation platforms. The commonest one does the work of collecting how the company is interacting with its online visitors. This function is called marketing Intelligence. Codes are set to track the behavior of visitors that interact with the products. They could have interacted with your firm on email, on social media or other online channel. The software goes further to measure the probability of buying the product.

A good example of tracking is recording when one clicks a link in the email, capturing what search terms visitors use when accessing the website, detecting what forum thread is attracting many visitors and getting to know what social media group is attracting many visitors. The retailing team uses this feedback to develop plans that match the prospects interest.

There are marketing automation platforms whose main aim is to move prospects down a retailing funnel. This turns prospects to hot prospects that are ready for sales proposals. The platforms score clients as they interact with the brand online and slowly create interest in the products until prospects become clients.

Depending on the client that your company is targeting, you are going to use one of these sales cycles. You may use B2B (Business-to-Business), B2C (Business-to-Customer) or if targeting the government, B2G (Business-to-Government). The platforms are a perfect example how a structured business process can be intermingled with email marketing to chase the right, qualified prospects.

Some platforms are meant to ensure automation of internal retailing processes. These are referred to as workflow automation platforms. In most cases, the sales cycles are delay by the internal component that takes some time to be accomplished. Such processes include planning, budgeting, internal collaboration, development of retailing calendar among others. They check on anything that involves internal marketing process.

A CRM administrator is needed to set up a series of rules so as to trigger internal processes and marketing professionals to do their work. For example, send email campaigns, letters and design relevant files. Marketing becomes easier when human effort is not required in most of those processes.




About the Author:



No comments:

Post a Comment