Wednesday 6 September 2017

Helpful Airbnb Host Tips That Can Make A Big Difference

By Edward Butler


There is a lot of competition on Airbnb. Providing an outstanding experience can be the edge needed to ensure a positive review and increased business. There are some simple but effective Airbnb host tips that can help achieve this and surpass the expectations of any guest.

Providing a good array of photos and being completely honest about the listing is critical. After all, this is how most potential guests will decide where to stay. Saying there is a beautiful view, but having no windows is a fail. Saying it is within walking distance of local attractions is a real stretch if it's a far walk. Don't make things up to enhance the listing, instead, find all of the positives and ensure they are included in the description.

Be flexible about check in and check out times. Things happen; sometimes flights get delayed, a car gets a flat tire, people run into an old friend and lose time. Sometimes, flights are right on time, and there are no issues, resulting in an earlier than expected arrival. Don't be a stickler for times. Of course, guests should have the courtesy of letting their hosts know if something unplanned happens. If the unit is clean and ready, and guests show up ahead of the scheduled time, let them in.

No matter where guests are traveling from, and no matter the reason for their stay, most will appreciate information about the area and what's going on. Try to tailor the information to the guests, for instance, if they are traveling with children, they might be interested to know there will be a parade during their stay. If it's a couple, a wine tasting event might appeal. It only takes a few moments to gather the information.

A keypad entry system can be a wonderful thing. Simple to use and program, they provide a key-less entry. A new code can be added for guests, that expires upon check out. This can be especially useful when unable to be at the location when guests arrive and provides a sense of security knowing there are not a bunch of duplicate keys floating around. It can save money too, because if a key is lost or unaccounted for, it can mean a call to a locksmith for re-keying the lock, but with a keypad, this is not necessary.

Clean is one thing. Spotless in certainly another. Going above and beyond to make sure everything is immaculate will jot be overlooked by guests. Having a list to ensure nothing is missed helps ensure consistency. Once the cleaning has been completed, double check everything to make sure guests have nothing but good things to say.

Spending a few extra dollars to stock up on amenities will be appreciated by any guest. Arriving to a bottle of water and an assortment of snacks is wonderful, and very inexpensive. Keeping some toiletries handy can be a lifesaver. Providing books and magazines, a deck of cards, or a few movies handy will get wonderful reviews. Guests are sure to comment on how thoughtful their hosts were and others will notice.

Sometimes the most obvious things can make a big difference. Try to go out of the way to make a great impression on guests, and it will surely result in repeat business and rave reviews.




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